Our Reviews

PC Training

We love hearing from our customers, ESPECIALLY when they have something good to say about us.

Here are some of our most recent reviews from Google – to see all of them, please go to our Google Page or check us out on Facebook!

Susan T

 I called Praetas for home computer issues and thankfully it was no big deal but I am very happy that Steven Potts was able to tell me what are the issues are and provided me with some good suggestions. Thanks for the help!!!

LukTan M

Great service. Randy is really helpful and knowledgeable. They have a lot to offer. Highly recommended

Remany

Excellent customer service and knowledgeable staff. Brought in my son’s gaming laptop for an upgrade and excellent job done with a quick turn around time. I highly recommend.

Robert H

Very fast and quick service. Professional and knowledgeable. I recommend for anyone to come here first. Amazing

LeFever P

Randy & the staff always do a great job fixing my computer or if I have a problem the can remotely fix and help me without me leaving my desk chair. I have been using this company for about 6 years. Love these guys

Ryan G

What a great and professional group of people. Brought my computer in and within no time, had it working and got it working better and faster than when I first bought it. VERY impressed with the entire process. Thanks Randy, Anthony and Joe.

Ryan H

These guys are fantastic. I came to them with a phone that needed data recovery, and even though they weren't able to recover the data, they helped me understand what happened and even pointed me in another direction to try which was greatly appreciated. I would highly them for any technical needs you may have. Thanks again Randy.

George J

Praetors Technologies is a great company to do business with. Over the past few years we have purchased several computers from them for our roofing company. They were all affordable and built well. Just the other day I asked them to build me a gaming computer for my son, not only did they give me a fair price, they had it completed in less then two days. I highly recommend this company to anyone who needs a quality computers for personal or business.

Joe J

The first time I used Praetas Technology was a computer repair. Everyone there was very polite and knowable. They explain the issue to me, and then they repaired it at a very reasonable cost. I recently bought a new home. I used Praetas again for wall mounting a 43" and 82" TVs. Making the appointment was easy, and the installer showed up right on time. Once again, they were extraordinarily knowable and polite. I'm so happy about everything that I'll be using Praetas services again for a security system.

Anne A

Fantastic experience with the team at Praetas! Issues with software and hardware are all solved quickly, expertly and affordably! Thanks to Anthony for answering every question and being patient.

Haani H

Randy walked me through every step of the process and made sure everything looked good to me for my custom build.

Matthew B

Phenomenal service and highly qualified staff. They went above and beyond what I requested. I only trust Praetas Technogies with my computer now.

Fred J

Wonderful service! Randy has a strong mastery of IT and speaks both technologese and English equally well. He installed a new Wireless card and driver in a few minutes, made some helpful suggestions and gave me a profile on the fitness of the Dell Tower I just acquired off eBay. Price was fair. Service was quick. Most strongly recommend this Business.

John A

Laptop developed issues in the middle of a crucial work assignment. Praetas Technologies was able to quickly diagnose and fix the problem, saving me time and money. Highly recommended.

Nicole A

We've used Praetas at our office for years now and they are wonderful. They are always responsive to all of our issues. I wouldnt recommend any other IT for your business!

Tyler W

Highly recommend! Brought my computer in and they could instantly tell what the problem was, like literally right when i showed them what was wrong. Took it to another place beforehand and after a week was told i needed a new computer. That wasn’t the case at all and Praetas fixed my pc within one to two days. Can’t beat that!

William I

I received excellent service from Praetas Technologies. They repaired my desktop within a few hours at an excellent price. As an added bonus they were able to recover all my files that I thought might be lost.

Tamara P

Our experience with Randy Platt was amazingly helpful. He was fast, efficient, informative and extremely patient for we are techno challenged to say the least. Our once slow running computer is now running like a cheetah. My husband and I are so very grateful for all of the help!

Bruce W

Praetas employees did a first-rate job assisting me with a home computer upgrade. They provided well thought-out advice on which upgrades would provide the most bang-for-my-buck and installed everything in an efficient and quick manner. If you are a local and need computer assistance, these are the guys to call. They previously assisted me with upgrading my in-home networking and I can't recommend them enough.

Elizabeth B

Very happy with the service! I was able to get a new lap top with everything I wanted on it for a really good price in just a week. They were very professional and I highly recommend them! I haven't stopped using my new computer all day it's so nice!

Philip A

Randy and the team took great care of me- they truly cared about my issue. They made sure it was done correctly and did not rush. I am a repeat customer for just those reasons.

Barbara K

This is the go to place when your computer acts up. I don't bother with Genius Bars or Geek Squads. Praetas has the know-how to diagnose the problem and fix it at a fair price. Go here first. You won't be sorry.

Floyd J

Kudos to Praetas! I am out of town of business and I called Praetas and spoke with Joe, he diagnosed my problem via the phone and I took it in and they fixed me up. Great team ( Joe, Randy) and the crew. I recommend Praetas to anyone that needs great service at a very affordable price.

Catherine D

Very knowledgable and helpful! I took my (2009!) laptop in for some overhaul, and got honest advice and help. Randy took his time with me, going over all the options with no pressure. I ended up buying a refurbished laptop similar to my old one, but faster and more reliable, with a much better drive, for just a little more than the repairs would have cost. Highly recommend!

Kris K

The staff was extremely helpful and professional. They helped trouble shoot my computer in the store with me so I can see the cause of the issue first hand. The staff was very knowledgeable and friendly, and not only made a point to remember my name between visits, but also gave me an adapter I needed at no extra charge. Their pricing is exceptionally reasonable and my computer was repaired in a timely manner. I will definitely go back for all repairs and upgrades.

Pamela M

I worked with both Steven and Greg this week and, as always, they did an excellent job. Quick, very professional and both have the patience of a saint. I've been a client for a few years and cannot imagine using another company. Praetas is the gold standard of the technology world.

Maritza Y

The only place I trust to work on my computer. They are quick to get to diagnosing and providing quote which is extremely fair. They had it done in 24 hours. Definitely feel my electronics are in good hands with them. They genuinely care about great customer service and they are experts so you can feel confident your electronics are in the best of hands.

Custom Cleaning

Wow! I just switched to Praetas Technologies and what a difference! I truly wish I had found them sooner. They streamlined our computer system, we now have a failover system that actually works and allows the whole office to keep running if the internet is down. Which is so important since we need the internet to see our scheduling system and we have VOIP phones. We are all set now so if needed they can remote in and make adjustments to computers. Now we really do have FAST internet and a reliable system. Everyone was very professional and efficient and I am totally impressed! Thank you so much!

Allan T

I brought my iMac over to the team at praetas and it was a tough fix. The guys were honest and reliable with their diagnostics and always offer the most cost effective solution. If you’re having an issue with your tech, Praetas is the only place to go!

Mark D

Staff is extremely knowledgeable and helpful. Steven helped me with my needs and was extraordinary. I can't recommend this place enough. I'll come back for any technological problems I have.

Frequently Asked Questions About Praetas Technologies Reviews

What do customers say about Praetas Technologies?

Customer reviews frequently describe Praetas Technologies as knowledgeable, professional, responsive, helpful, and fairly priced. Reviews mention positive experiences with computer repair, upgrades, remote support, business IT services, networking, custom computers, data recovery, TV mounting, and other technology services.

Do customers recommend Praetas for computer repair?

Yes. Many customer reviews specifically recommend Praetas for desktop and laptop repair, troubleshooting, upgrades, performance improvements, and hardware issues. Customers commonly mention quick diagnosis, clear explanations, reasonable pricing, and fast turnaround times.

Does Praetas receive good reviews for business IT support?

Yes. Business customers have praised Praetas for responsive IT support, reliable remote assistance, network improvements, computer systems, internet reliability, and ongoing technology support. Reviews also mention long-term relationships with businesses that have relied on Praetas for multiple years.

What do customers say about Praetas remote support?

Customers have reported positive experiences with Praetas remotely diagnosing and resolving computer problems without requiring an office visit. Reviews describe the remote support process as convenient, helpful, and effective for resolving technology issues quickly.

Do customers recommend Praetas for custom computers and upgrades?

Yes. Reviews mention positive experiences purchasing business computers, refurbished computers, gaming PCs, and custom-built systems from Praetas. Customers also praise the team for recommending practical upgrades based on performance needs and budget rather than pushing unnecessary replacements.

What do customers say about Praetas networking and Wi-Fi services?

Customers have praised Praetas for improving home and business networking, internet reliability, wireless performance, and related infrastructure. Reviews include experiences where Praetas upgraded in-home networking and improved business connectivity so essential systems could operate more reliably.

Does Praetas receive positive reviews for data recovery and data transfer services?

Yes. Customer reviews mention successful file recovery and data-related support, including situations where important files were recovered from computers. Reviews also note that when recovery was not possible, Praetas clearly explained the situation and helped customers understand other possible options.

Do customers use Praetas for both computer support and home technology projects?

Yes. Some reviews describe customers first using Praetas for computer repair and later returning for other technology projects such as TV mounting, networking, and security-related work. This reflects Praetas' ability to support both personal computers and technology throughout the home.

Do customers mention long-term relationships with Praetas Technologies?

Yes. Several reviews mention using Praetas for multiple years and returning for additional repairs, upgrades, business IT support, networking, and other services. Repeat customers frequently cite knowledgeable staff, responsiveness, honesty, and consistent service as reasons they continue to work with Praetas.

Where can I read more reviews of Praetas Technologies?

Additional Praetas Technologies customer reviews are available through the company's Google business listing and Facebook page. To discuss a technology service directly with Praetas, call 561-223-2177.